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National helplines

Depression-specific helplines

  • Depression helpline
    0800 111 757
    (To talk to a trained counsellor about how you are feeling or to ask any questions). Or free text 4202.
  • Depression New Zealand website
    depression.org.nz
    Includes The Journal online help service
  • SPARX.org.nz
    sparx.org.nz
    Online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed.

Sexuality or gender identity helpline

Helplines for children and young people

Help for parents, family and friends

  • EDANZ email
  • EDANZ freephone
    0800 233 269
    (0800 2 EDANZ) Or in Auckland 09 522 2679. Improving outcomes for people with eating disorders and their families.
  • Family Services 211 Helpline
    0800 211 211
    For help finding (and direct transfer to) community based health and social support services in your area.
  • Parent Help
    0800 568 856
    For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
  • Skylight
    0800 299 100
    For support through trauma, loss and grief; 9am–5pm weekdays.
  • Yellow Brick Road
    yellowbrickroad.org.nz
    Supporting families towards mental wellbeing.

Other specialist helplines

  • 0508MUSICHELPS
    0508 68742 4357
    The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can't access the help they need due to hardship and other circumstances.
  • Alcohol and Drug Helpline
    0800 787 797
    Or online chat https://helpline.homecaremedical.co.nz/AlcoholAndDrugs/
  • Anxiety NZ
    0800 269 4389
    (0800 ANXIETY).
  • Are You OK
    0800 456 450
    Family violence helpline.
  • Gambling Helpline
  • Quit Line
    0800 778 778
    Smoking cessation help
  • Safe to Talk
    0800 044 334
    Or free text 4334 for help to do with sexual harm. Available 24/7 and staffed by trained counsellors.
  • Seniorline
    0800 725 463
    A free information service for older people.
  • Shakti Crisis Line
    0800 742 584
    For migrant or refugee women living with family violence.
  • Shine
    0508 744 633
    Confidential domestic abuse helpline.
  • Vagus Line
    0800 56 76 666
    (Mon, Wed, Fri 12 noon – 2pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence.
  • Women's Refuge Crisisline
    0800 733 843
    (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family).

Pregnancy helplines

  • Crisis Pregnancy Support
    0800 004 277
    Empowering, giving, helping.
  • Miscarriage Support Auckland
    09 378 4060
    Provides advice regarding grieving and tips about supporting others who have experienced miscarriage.
  • Pregnancy Counselling Services freephone
    0800 773 462
    (0800 PREGNANT) here to help, listen and support. On the phone or face to face.
  • Pregnancy Help Inc
    09 373 2599
    Practical support and advice to prepare for parenthood from pregnancy tests to helping with baby items and parenting support.
  • SANDS
    sands.org.nz
    Support parents and families who have experienced the death of a baby at any stage during pregnancy, as a baby or infant.

Warmlines for consumers of mental health services

  • Auckland Central
    0508 927 654
    Or 0508 WARMLINE (8pm to midnight, seven nights).
  • Canterbury and West Coast
    03 379 8415
    Or 0800 899 276. (1pm to midnight, seven nights).
  • Wellington
    0800 200 207
    (7pm–1am, Tuesday to Sunday).