Helplines
Helpline services are available right now in New Zealand that offer support, information and help for you and your parents, family, whānau and friends.
National Helplines
Healthline 0800 611 116
Samaritans 0800 726 666
Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO)
Women's Refuge Crisisline 0800 733 843 (0800 REFUGE)
For women living with violence, or in fear, in their relationship or family
Pregnancy helplines
Crisis Pregnancy Support 0800 004 277
Empowering, giving, helping.
Miscarriage Support Auckland 09 378 4060
Provides advice regarding grieving and tips about supporting others who have experienced miscarriage.
Pregnancy Counselling Services 0800 773 462
(0800 PREGNANT) here to help, listen and support. On the phone or face to face.
Pregnancy Help Inc 09 373 2599
Practical support and advice to prepare for parenthood from pregnancy tests to helping with baby items and parenting support.
SANDS sands.org.nz
Support parents and families who have experienced the death of a baby at any stage during pregnancy, as a baby or infant.
Alcohol and Pregnancy
Depression Specific Helplines
Depression helpline 0800 111 757
(To talk to a trained counsellor about how you are feeling or to ask any questions). Or free text 4202.
Depression New Zealand website depression.org.nz
Includes The Journal online help service
Helplines for children and young people
The Lowdown thelowdown.co.nz
The Lowdown free text 5626
What's Up 0800 942 8787
(for 5–18 year olds). Phone counselling is available every day of the week, 365 days of the year, 11am–11pm. Online chat is available from 11am–10:30pm 7 days a week, including all public holidays.
Youthline youthline.co.nz
Free Call 0800 376 633
Free text 234
Help for parents, family and friends
Family Services 211 Helpline 0800 211 211
For help finding (and direct transfer to) community based health and social support services in your area.
Parent Help 0800 568 856
For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
Skylight 0800 299 100
For support through trauma, loss and grief; 9am–5pm weekdays.
Other specialist helplines
Alcohol and Drug Helpline 0800 787 797
Or online chat https://helpline.homecaremedical.co.nz/AlcoholAndDrugs/
Anxiety NZ 0800 269 4389 (0800 ANXIETY).
Are You OK 0800 456 450
Family violence helpline.
Gambling Helpline 0800 654 655
Safe to Talk 0800 044 334
Or free text 4334 for help to do with sexual harm. Available 24/7 and staffed by trained counsellors.
Shine 0508 744 633
Confidential domestic abuse helpline.
Seniorline 0800 725 463
A free information service for older people.
Shakti Crisis Line 0800 742 584
For migrant or refugee women living with family violence.
Vagus Line 0800 56 76 666
(Mon, Wed, Fri 12 noon – 2pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence.
Warmlines for consumers of mental health services
Auckland Central 0508 927 654
Or 0508 WARMLINE (8pm to midnight, seven nights).
Canterbury and West Coast 03 379 8415
Or 0800 899 276. (1pm to midnight, seven nights).
Wellington 0800 200 207
(7pm–1am, Tuesday to Sunday).